Outsourcing has gotten quite a bad name in recent years for a variety of reasons.  Computer & Network Paramedics, Inc. would like to change the misconception of how detrimental outsourcing can be, and use it in conjunction with the phrase local outsourcing, or insourcing. 

What is Outsourcing?

The period between the 1990s and 2000s was generally considered the IT outsourcing era when companies started delegating their non-core occupations to an outside organization providing a skilled service, product or function. Outsourcing is referred to as delegating the tasks that are not the core functions of a company to other organizations that have expertise in such fields. Normally work is outsourced to an offshore, or overseas company, often located in countries such as India, China, Malaysia and several countries from Eastern Europe, such as Bulgaria, Hungary and Romania. In result a company can capitalize on reduced costs and premium quality services and receive bigger profits with their business.

One of the major gripes of foreign or offshore outsourcing— poor communication, thus poor customer service (and fowarding loops), has kept companies from moving forward with the idea of outsourcing altogether, and consequently stifled an organization's capacity for effective decision making.

What is Insourcing?

Insourcing is actually quite similar to outsourcing except for the fact that outsourced work stays within the country itself. When another organization handles work outsourced from a company and both these companies are located in the same country, it is called insourcing. The in-house entity will generally possess a dedicated panel who will be expert in providing the requisite services.

Sometimes organizations choose insourcing because it permits them to preserve more control and the trend towards insourcing has increased since the year 2006. One of the most important advantages held by insourcing is the improved bidirectional communication - both with the project responsible, and with the final consumer.

In Conclusion

Both of these are basically delegation of work to outside experts, its just the “where” factor that differentiates insourcing from outsourcing. If you're considering the option to insource your work, you may next be thinking of out-of-state vs local.

Wouldn't you prefer a simple drive away to get your service needs taken care of, over shipping & fly-by and remote service from professionals you won't have the chance to meet? Computer & Network Paramedics offers keeping the fabled “fox out of the hen house”,  and be your unbiased external third party that manages your company's sensitive network infrastructure.

Rest easy knowing the result is convenient, local service without the headaches that may arise when in-house network management fails.